Our Personal Emergency Reponse System, (PERSYS)* creates a safer at-home environment for you or the loved one living alone.

A personal portable transmitter which can be worn as a pendant,  clipped to a belt like a cell phone, or on the wrist like a watch. A table top console instantly relays your emergency call through telephone lines to our 24 hour, 7 day a week professionally staffed monitoring station. The computer system automatically identifies and displays your name, addres and other important information. Round the clock monitoring personnel instantly take the appropriate response action.  All within moments.

People throughout America enjoy the comfort that help is just a touch away.

Communication ... It's as simple as 1...2...3...

The touch of a button on the miniature pendant transmitter sends a coded message over toll free telephone lines to our regulated emergency communications center.

1. Upon receipt of a medical alarm at the Emergency Response Center, the monitoring operator attempts to establish contact with the individual.

"This is your PERSYS operator, we've just received your emergency signal. How can I help you? . . ." is a typical response.

The individual's answer helps identify the nature of the problem. This communication reassures the individual that the "critical event" signal has been received and help will be sent.

2. Once the medical emergency has been confirmed by voice communication (or if the individual is unable to speak), the computer screen immediately displays the individual's previously recorded location and other particulars. This data is relayed to the appropriate emergency response agency.

3. Notification continues as the PERSYS operator calls a customized list consisting of relatives, friends, neighbors and especially those entrusted with a key who can gain entry, offer immediate assistance and provide additional information to the responder.

Alarms installed by H.S. Custom Security, LLC are monitored exclusively by AMCEST Nationwide Digital:

 

*PERSYS is an AMCSET product, H.S. Custom Security, LLC is an authorized PERSYS provider.